Connect PagerDuty to Jira with an AI agent
An agent watches incidents and on-call state in PagerDuty, decides what matters, and creates or transitions an issue in Jira. Velaris connects PagerDuty and Jira through its capability mesh, so you describe the outcome instead of drawing a trigger-and-action flowchart — and anything outbound or irreversible waits for your approval.
PagerDuty is on the roadmap — join the list to get it first.
What you can automate
- Velaris can read incidents and on-call schedules in PagerDuty, judge what's worth acting on, and creates or transitions an issue in Jira — so the change is filed where engineering already triages.
- Move incidents between two dev tools without re-keying them: the agent maps the fields itself and flags anything ambiguous instead of guessing.
- On a schedule or on a trigger, it can create and update issues in Jira from what it found in PagerDuty — every write logged, scoped and reversible.
How it works
- 1
Connect PagerDuty and Jira
Authorize both tools with scoped access you control.
- 2
Say what you want
Describe the outcome in a sentence — no trigger/action graph to draw.
- 3
Set the approval tier
Reads run automatically; outbound or irreversible steps wait for your tap.
Common questions
Can Velaris connect PagerDuty to Jira without code?
Yes. Connect both tools, then describe the outcome in plain language — the agent selects the right actions from the capability mesh itself. There's no flowchart to build.
How is this different from a PagerDuty-to-Jira Zap or automation?
A rule fires the same way every time. An agent reads the PagerDuty context, decides whether it matters, and adapts what it does in Jira — pausing for approval on anything outbound or irreversible.
Will it act in Jira without asking me?
Only for read-only steps. Writes are logged, and anything destructive or outbound needs an explicit human approval — credentials are scoped to the run and expire with it.